/* ========================================
   Design System — leBoardingpass Backoffice
   Inspired by Alan.com / Shine.fr / Pennylane.com
   ======================================== */

:root {
    --color-primary: #5c59f3;
    --color-primary-hover: #4845d1;
    --color-primary-light: #eeedfe;
    --color-bg: #faf9f7;
    --color-surface: #ffffff;
    --color-text: #1a1a2e;
    --color-text-secondary: #6b6b80;
    --color-muted: #9d9db0;
    --color-border: #e8e8ed;
    --color-success: #2aa79c;
    --color-success-light: #e6f7f5;
    --color-alert: #ff5c5c;
    --color-alert-light: #fff0f0;
    --color-warning: #f5a623;
    /* Escalation accent (HR escalation answers + badge). Swap to #c94f8e for
       the pinker variant. */
    --color-escalation: #9b2b8c;

    --radius-sm: 8px;
    --radius-md: 12px;
    --radius-lg: 16px;
    --radius-full: 9999px;

    --shadow-sm: 0 1px 3px rgba(0,0,0,0.04);
    --shadow-md: 0 4px 12px rgba(0,0,0,0.06);
    --shadow-lg: 0 8px 24px rgba(0,0,0,0.08);
}

/* Reset */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
    background: var(--color-bg);
    color: var(--color-text);
    line-height: 1.5;
    min-height: 100vh;
}

a { color: var(--color-primary); text-decoration: none; }
a:hover { color: var(--color-primary-hover); }

/* ========================================
   Top Bar
   ======================================== */

.topbar {
    background: var(--color-surface);
    border-bottom: 1px solid var(--color-border);
    position: sticky;
    top: 0;
    z-index: 50;
}

.topbar-inner {
    max-width: 1100px;
    margin: 0 auto;
    padding: 0 2rem;
    height: 56px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.topbar-brand {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-weight: 700;
    font-size: 1.05rem;
    color: var(--color-text);
}

.topbar-brand:hover { color: var(--color-text); }

.brand-logo {
    height: 1.2em;
    width: auto;
    vertical-align: baseline;
    display: inline-block;
    position: relative;
    top: 0.05em;
}

.topbar-nav {
    display: flex;
    gap: 0.25rem;
}

.topbar-nav a {
    padding: 0.4rem 0.85rem;
    border-radius: var(--radius-full);
    font-size: 0.875rem;
    font-weight: 500;
    color: var(--color-text-secondary);
    transition: all 0.15s;
}

.topbar-nav a:hover {
    background: var(--color-primary-light);
    color: var(--color-primary);
}

.topbar-nav a.active {
    background: var(--color-primary);
    color: #fff;
}

.topbar-actions {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.topbar-actions .btn-ghost {
    background: none;
    border: 1px solid var(--color-border);
    padding: 0.35rem 0.85rem;
    border-radius: var(--radius-full);
    font-size: 0.8rem;
    color: var(--color-text-secondary);
    cursor: pointer;
    font-family: inherit;
    text-decoration: none;
    transition: border-color 0.2s, color 0.2s;
}

.topbar-actions .btn-ghost:hover {
    border-color: var(--color-primary);
    color: var(--color-primary);
}

/* ========================================
   Main Content
   ======================================== */

.main-content {
    max-width: 720px;
    margin: 0 auto;
    padding: 2.5rem 1.5rem;
}

.main-content.wide {
    max-width: 960px;
}

/* ========================================
   Typography
   ======================================== */

h1 { font-size: 1.5rem; font-weight: 700; margin-bottom: 1.5rem; }
h2 { font-size: 1.2rem; font-weight: 600; margin-bottom: 1rem; }
h3 { font-size: 1rem; font-weight: 600; margin-bottom: 0.75rem; }
p { margin-bottom: 0.75rem; }

/* ========================================
   Buttons
   ======================================== */

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.4rem;
    padding: 0.55rem 1.2rem;
    border-radius: var(--radius-full);
    font-size: 0.875rem;
    font-weight: 500;
    font-family: inherit;
    border: none;
    cursor: pointer;
    transition: all 0.15s;
    line-height: 1.4;
}

.btn-primary {
    background: var(--color-primary);
    color: #fff;
}
.btn-primary:hover { background: var(--color-primary-hover); }
.btn-primary:disabled { opacity: 0.5; cursor: default; }

.btn-outline {
    background: transparent;
    border: 1px solid var(--color-border);
    color: var(--color-text);
}
.btn-outline:hover { border-color: var(--color-primary); color: var(--color-primary); }

.btn-success {
    background: var(--color-success);
    color: #fff;
}
.btn-success:hover { background: #239489; }

.btn-text {
    background: none;
    border: none;
    color: var(--color-text-secondary);
    padding: 0.4rem 0.6rem;
    font-size: 0.8rem;
    cursor: pointer;
    font-family: inherit;
}
.btn-text:hover { color: var(--color-primary); }

.btn-sm {
    padding: 0.35rem 0.85rem;
    font-size: 0.8rem;
}

/* ========================================
   Forms
   ======================================== */

input[type="text"],
input[type="email"],
input[type="password"],
input[type="tel"],
input[type="date"],
input[type="search"],
textarea,
select {
    width: 100%;
    padding: 0.6rem 0.85rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    font-size: 0.875rem;
    font-family: inherit;
    background: var(--color-surface);
    color: var(--color-text);
    transition: border-color 0.15s;
    outline: none;
}

input:focus, textarea:focus, select:focus {
    border-color: var(--color-primary);
    box-shadow: 0 0 0 3px var(--color-primary-light);
}

input::placeholder, textarea::placeholder {
    color: var(--color-muted);
}

label {
    display: block;
    font-size: 0.8rem;
    font-weight: 500;
    color: var(--color-text-secondary);
    margin-bottom: 0.3rem;
}

.form-group {
    margin-bottom: 1rem;
}

.show-password {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 0.35rem;
    font-size: 0.8rem;
    color: var(--color-text-secondary, #888);
    margin-top: 0.5rem;
    margin-bottom: 0.5rem;
    padding-right: 0.25rem;
    cursor: pointer;
    user-select: none;
}

.show-password input[type="checkbox"] {
    margin: 0;
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}

/* ========================================
   Cards
   ======================================== */

.card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: 1.5rem;
    box-shadow: var(--shadow-sm);
}

/* ========================================
   Chat Interface — Main Inbox View
   ======================================== */

.inbox-empty {
    text-align: center;
    padding: 2rem 1rem;
}

.inbox-empty .empty-icon {
    font-size: 2rem;
    margin-bottom: 0.5rem;
    opacity: 0.3;
}

.inbox-empty h2 {
    color: var(--color-text);
    margin-bottom: 0.5rem;
}

.inbox-empty p {
    color: var(--color-muted);
}

/* Current question card */
.question-card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-md);
    overflow: hidden;
    margin-bottom: 1.5rem;
    animation: slideUp 0.3s ease;
}

@keyframes slideUp {
    from { opacity: 0; transform: translateY(12px); }
    to { opacity: 1; transform: translateY(0); }
}

.question-card-header {
    padding: 1rem 1.5rem;
    border-bottom: 1px solid var(--color-border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.question-card-header .joiner-identity {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.joiner-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: var(--color-primary-light);
    color: var(--color-primary);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 0.85rem;
}

.joiner-identity .joiner-name {
    font-weight: 600;
    font-size: 0.9rem;
}

.joiner-identity .joiner-meta {
    font-size: 0.75rem;
    color: var(--color-muted);
}

/* Per-joiner WhatsApp 24h window countdown, top-right of the card header. */
.conversation-window {
    flex-shrink: 0;
    align-self: flex-start;
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--color-muted);
    background: var(--color-surface-alt);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-full);
    padding: 0.2rem 0.6rem;
    white-space: nowrap;
}

.conversation-window.soon {
    color: var(--color-warning);
    background: transparent;
    border-color: var(--color-warning);
}

.conversation-window.closed {
    color: var(--color-alert);
    background: var(--color-alert-light);
    border-color: var(--color-alert);
}

.question-card-body {
    padding: 1.5rem;
}

.message-bubble {
    padding: 1rem 1.25rem;
    border-radius: var(--radius-md);
    margin-bottom: 0.75rem;
    font-size: 0.9rem;
    line-height: 1.6;
    white-space: pre-wrap;
}

.message-bubble.question {
    background: var(--color-primary-light);
    color: var(--color-text);
    border-bottom-left-radius: 4px;
}

.message-bubble.bot-response {
    background: #f4f4f6;
    color: var(--color-text-secondary);
    font-size: 0.85rem;
    cursor: pointer;
    position: relative;
}

.message-bubble.bot-response .toggle-hint {
    font-size: 0.75rem;
    color: var(--color-muted);
    margin-top: 0.5rem;
}

.message-bubble.bot-response.collapsed {
    max-height: 7rem;
    overflow: hidden;
}

.message-bubble.bot-response.collapsed::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 2rem;
    background: linear-gradient(transparent, #f4f4f6);
}

.message-label {
    font-size: 0.7rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--color-muted);
    margin-bottom: 0.35rem;
}

.message-timestamp {
    font-size: 0.7rem;
    color: var(--color-muted);
    margin-top: 0.25rem;
}

/* Response input area */
.response-area {
    padding: 1.25rem 1.5rem;
    border-top: 1px solid var(--color-border);
    background: #fafafa;
}

.response-input-wrapper {
    display: flex;
    gap: 0.5rem;
    align-items: flex-end;
}

.response-input-wrapper textarea {
    flex: 1;
    resize: none;
    min-height: 44px;
    max-height: 160px;
    border-radius: var(--radius-md);
    padding: 0.65rem 1rem;
}

.response-input-wrapper .btn {
    height: 44px;
    min-width: 44px;
}

.response-actions {
    display: flex;
    gap: 0.75rem;
    margin-top: 0.75rem;
    padding-top: 0.75rem;
    border-top: 1px solid var(--color-border);
}

/* KB suggestion area (appears after responding) */
.kb-suggestion {
    padding: 1.25rem 1.5rem;
    border-top: 1px dashed var(--color-border);
    background: var(--color-success-light);
    animation: slideUp 0.3s ease;
}

.kb-suggestion h3 {
    font-size: 0.85rem;
    color: var(--color-success);
    margin-bottom: 0.75rem;
}

.kb-suggestion .kb-fields {
    margin-bottom: 0.75rem;
}

.kb-suggestion .kb-actions {
    display: flex;
    gap: 0.5rem;
}

/* Success message after KB add */
.kb-done {
    padding: 1rem 1.5rem;
    border-top: 1px solid var(--color-border);
    background: var(--color-success-light);
    text-align: center;
    color: var(--color-success);
    font-weight: 500;
    font-size: 0.85rem;
}

/* Resolve bar — sticky at bottom-right of card */
.resolve-bar {
    position: sticky;
    bottom: 1rem;
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 1rem;
    padding: 0.6rem 1.5rem;
    margin-top: 0.5rem;
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-lg);
    box-shadow: 0 -2px 8px rgba(0,0,0,0.06);
}

.resolve-recap {
    display: flex;
    align-items: center;
    gap: 1rem;
    font-size: 0.8rem;
    color: var(--color-text-secondary);
}

.recap-item {
    display: flex;
    align-items: center;
    gap: 0.3rem;
    white-space: nowrap;
}

.recap-icon.done {
    color: var(--color-success);
    font-weight: 700;
}

.recap-icon.pending {
    color: var(--color-muted);
}

/* ========================================
   Stakeholder Notification Bar
   ======================================== */

.stakeholder-notif-bar {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.6rem 1.5rem;
    border-top: 1px solid var(--color-border);
    font-size: 0.82rem;
    flex-wrap: wrap;
}

.stakeholder-notif-bar .notif-label {
    color: var(--color-text-secondary);
    font-weight: 500;
}

.notif-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    padding: 0.15rem 0.5rem;
    border-radius: 999px;
    font-size: 0.78rem;
    background: var(--color-surface-alt, #f0f0f0);
    color: var(--color-text-secondary);
}

.notif-chip.notif-sent {
    background: #e6f4ea;
    color: #1e7e34;
}

.notif-chip.notif-failed {
    background: #fce8e6;
    color: #c62828;
}

.notif-chip.notif-pending {
    background: #fff8e1;
    color: #f57f17;
}

.notif-empty {
    color: var(--color-text-secondary);
    font-size: 0.82rem;
    font-style: italic;
}

/* ========================================
   Simplified Inbox — stacked blocks + shared response
   ======================================== */

.joiner-avatar-link,
.joiner-name-link {
    text-decoration: none;
    color: inherit;
}

.joiner-avatar-link:hover .joiner-avatar {
    filter: brightness(0.95);
}

.joiner-name-link:hover .joiner-name {
    text-decoration: underline;
}

.escalation-block {
    padding: 1rem 0;
    border-bottom: 1px solid var(--color-border);
}

.escalation-block:last-of-type {
    border-bottom: none;
    padding-bottom: 1.25rem;
}

.escalation-block-row {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
}

.escalation-block-check-wrap {
    padding-top: 1.4rem;
}

.escalation-block-check {
    width: 1.1rem;
    height: 1.1rem;
    cursor: pointer;
}

.escalation-block-content {
    flex: 1;
    min-width: 0;
}

.bot-reply-inline {
    margin-left: 1.5rem;
    margin-top: 0.5rem;
    display: grid;
    grid-template-columns: 6rem 1fr;
    gap: 0.75rem;
    align-items: start;
    cursor: pointer;
    padding: 0.5rem 0.75rem;
    background: #f4f4f6;
    border-radius: var(--radius-sm);
    font-size: 0.8rem;
    color: var(--color-text-secondary);
}

.bot-reply-inline:hover {
    background: #ececf0;
}

.bot-reply-inline-label {
    font-weight: 600;
    color: var(--color-text-secondary);
    user-select: none;
}

.bot-reply-inline-text {
    display: -webkit-box;
    -webkit-line-clamp: 1;
    -webkit-box-orient: vertical;
    overflow: hidden;
    white-space: pre-wrap;
    line-height: 1.4;
}

.bot-reply-inline.expanded .bot-reply-inline-text {
    -webkit-line-clamp: unset;
    overflow: visible;
}

/* Clarifications toggle — mirrors .bot-reply-inline. Holds the joiner's
   confirmation + every clarification round + the escalation hand-off, hidden
   behind a single collapsible "Clarifications" section. */
.clarifications-inline {
    margin-left: 1.5rem;
    margin-top: 0.5rem;
    display: grid;
    grid-template-columns: 6rem 1fr;
    gap: 0.75rem;
    align-items: start;
    cursor: pointer;
    padding: 0.5rem 0.75rem;
    background: #f4f4f6;
    border-radius: var(--radius-sm);
    font-size: 0.8rem;
    color: var(--color-text-secondary);
}

.clarifications-inline:hover {
    background: #ececf0;
}

.clarifications-inline-label {
    font-weight: 600;
    color: var(--color-text-secondary);
    user-select: none;
}

.clarifications-inline-items {
    display: none;
    flex-direction: column;
    gap: 0.4rem;
}

.clarifications-inline.expanded .clarifications-inline-items {
    display: flex;
}

.clarification-item {
    white-space: pre-wrap;
    line-height: 1.4;
    padding: 0.4rem 0.6rem;
    border-radius: var(--radius-sm);
    max-width: 85%;
}

.clarification-item.inbound {
    align-self: flex-end;
    background: #e7f0ff;
    color: var(--color-text);
}

.clarification-item.outbound {
    align-self: flex-start;
    background: #ffffff;
    border: 1px solid var(--color-border);
}

.other-questions-section {
    margin-top: 1.5rem;
    padding-top: 1.25rem;
    border-top: 1px solid var(--color-border);
}

.other-questions-label {
    font-weight: 600;
    font-size: 0.9rem;
    color: var(--color-text-secondary);
    margin-bottom: 0.75rem;
}

.your-response-section {
    margin-top: 1.5rem;
    padding-top: 1.25rem;
    border-top: 1px solid var(--color-border);
}

.your-response-label {
    font-weight: 700;
    font-size: 0.95rem;
    color: var(--color-text);
    margin-bottom: 0.5rem;
}

/* #response-text: the powerbox queue's single textarea (by id).
   .response-text: the inbox's per-card textareas (by class). */
#response-text,
.response-text {
    width: 100%;
    font-family: inherit;
    padding: 0.6rem 0.75rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    resize: vertical;
    min-height: 4.5rem;
    font-size: 0.9rem;
}

.your-response-section .response-input-wrapper {
    display: flex;
    gap: 0.75rem;
    align-items: flex-end;
}

.your-response-section .response-input-wrapper textarea {
    flex: 1;
}

#btn-send {
    flex-shrink: 0;
}

#btn-send:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.resolve-checklist {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    margin-top: 0.5rem;
    max-height: 16rem;
    overflow-y: auto;
}

.resolve-checklist-item {
    display: flex;
    align-items: flex-start;
    gap: 0.6rem;
    padding: 0.5rem 0.6rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    cursor: pointer;
    font-size: 0.9rem;
}

.resolve-checklist-item:hover {
    background: #fafafa;
}

.resolve-checklist-item input[type="checkbox"] {
    margin-top: 0.15rem;
    flex-shrink: 0;
}

/* ========================================
   Inbox Sections (collapsible)
   ======================================== */

.inbox-section {
    border-top: 1px solid var(--color-border);
}

.inbox-section-header {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.85rem 1.5rem;
    cursor: pointer;
    user-select: none;
    background: #fafafa;
}

.inbox-section-header:hover {
    background: #f4f4f6;
}

.inbox-section-header .toggle-icon {
    font-size: 0.7rem;
    line-height: 1;
    color: var(--color-text-secondary);
}

.inbox-section-header h3 {
    margin: 0;
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--color-text);
}

.inbox-section-body {
    padding: 1rem 1.5rem;
}

/* KB entries added list */
.kb-entries-added {
    margin-top: 1rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    overflow: hidden;
}

.kb-entries-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0.5rem 0.75rem;
    background: var(--color-bg);
    cursor: pointer;
}

/* Generated response */
.generated-response-text {
    padding: 0.85rem 1rem;
    background: var(--color-success-light);
    border-radius: var(--radius-sm);
    font-size: 0.85rem;
    line-height: 1.6;
    white-space: pre-wrap;
    color: var(--color-text);
}

.spinner-container {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.75rem 0;
    font-size: 0.85rem;
    color: var(--color-muted);
}

/* Edit button (pencil icon) */
.btn-icon-edit {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: none;
    border: 1px solid var(--color-border);
    color: var(--color-muted);
    cursor: pointer;
    padding: 0.35rem;
    border-radius: var(--radius-sm);
    transition: all 0.15s;
    flex-shrink: 0;
}

.btn-icon-edit:hover {
    color: var(--color-primary);
    border-color: var(--color-primary);
    background: var(--color-primary-light);
}

/* Queue counter badge */
.queue-counter {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.85rem;
    color: var(--color-text-secondary);
}

.queue-counter .queue-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 28px;
    height: 28px;
    padding: 0 0.5rem;
    border-radius: var(--radius-full);
    font-weight: 600;
    font-size: 0.8rem;
}

.queue-counter .queue-badge.has-items {
    background: var(--color-alert-light);
    color: var(--color-alert);
}

.queue-counter .queue-badge.empty {
    background: var(--color-success-light);
    color: var(--color-success);
}

/* Queue indicator */
.queue-hint {
    text-align: center;
    padding: 1rem;
    font-size: 0.8rem;
    color: var(--color-muted);
}

.queue-hint strong {
    color: var(--color-text-secondary);
}

/* KB category tabs */
.category-tabs {
    display: flex;
    gap: 0.25rem;
    flex-wrap: wrap;
    margin-bottom: 1.5rem;
}

.category-tab {
    padding: 0.35rem 0.85rem;
    border-radius: var(--radius-full);
    font-size: 0.8rem;
    font-weight: 500;
    cursor: pointer;
    border: 1px solid var(--color-border);
    background: transparent;
    color: var(--color-text-secondary);
    font-family: inherit;
    transition: all 0.15s;
}

.category-tab:hover {
    border-color: var(--color-primary);
    color: var(--color-primary);
}

.category-tab.active {
    background: var(--color-primary);
    border-color: var(--color-primary);
    color: #fff;
}

.category-tab .tab-count {
    margin-left: 0.3rem;
    opacity: 0.7;
}

/* ========================================
   Chat Conversation View (Joiner Detail)
   ======================================== */

.chat-container {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    max-height: 55vh;
    overflow-y: auto;
    padding: 1.25rem;
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    margin-bottom: 0.75rem;
}

.chat-bubble {
    max-width: 75%;
    padding: 0.65rem 1rem;
    border-radius: var(--radius-md);
    line-height: 1.5;
    white-space: pre-wrap;
    font-size: 0.875rem;
    /* Positioning context for the joiner-reaction thought bubble. */
    position: relative;
}

.chat-bubble.inbound {
    align-self: flex-start;
    background: var(--color-primary-light);
    color: var(--color-text);
    border-bottom-left-radius: 4px;
}

.chat-bubble.outbound {
    align-self: flex-end;
    background: var(--color-primary);
    color: #fff;
    border-bottom-right-radius: 4px;
}

/* Escalation outline — drawn on the originating question. Red while the
   escalation is open; switches to black once it has been answered. */
.chat-bubble.escalated {
    border: 2px solid var(--color-alert);
}

.chat-bubble.escalated.resolved {
    border-color: var(--color-text);
}

.chat-bubble {
    cursor: pointer;
}

.chat-bubble.focused {
    outline: 2px solid var(--color-primary);
    outline-offset: 2px;
}

/* Joiner emoji reaction — a large "thought bubble" floated to the LEFT of the
   message and centred vertically, with two trailing dots on its right so it
   reads as a thought coming out of the message. */
.chat-bubble .reaction-thought {
    position: absolute;
    right: 100%;            /* sit just left of the message bubble */
    top: 50%;
    transform: translateY(-50%);
    margin-right: 16px;     /* gap + room for the trailing dots */
    width: 2.9rem;
    height: 2.9rem;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2.4rem;      /* ~3× the old inline pill */
    line-height: 1;
    background: #fff;
    border: 1px solid var(--color-border);
    border-radius: 50%;
    box-shadow: var(--shadow-sm);
    cursor: default;
    z-index: 1;
}

/* Trailing thought dots pointing right, toward the message. */
.chat-bubble .reaction-thought::before,
.chat-bubble .reaction-thought::after {
    content: "";
    position: absolute;
    background: #fff;
    border: 1px solid var(--color-border);
    border-radius: 50%;
}
.chat-bubble .reaction-thought::after {
    width: 11px;
    height: 11px;
    right: -9px;
    bottom: 4px;
}
.chat-bubble .reaction-thought::before {
    width: 6px;
    height: 6px;
    right: -16px;
    bottom: 0;
}

.chat-bubble-actions {
    margin-top: 0.25rem;
    margin-bottom: 0.25rem;
}

.chat-bubble .bubble-meta {
    font-size: 0.7rem;
    opacity: 0.7;
    margin-top: 0.3rem;
}

.chat-bubble .hr-badge {
    display: inline-block;
    background: var(--color-warning);
    color: white;
    padding: 0.1rem 0.35rem;
    border-radius: 4px;
    font-size: 0.65rem;
    margin-left: 0.4rem;
    font-weight: 600;
}

.chat-input-bar {
    display: flex;
    gap: 0.5rem;
    align-items: flex-end;
}

.chat-input-bar input {
    flex: 1;
}

.chat-input-bar textarea {
    flex: 1;
    resize: none;
    max-height: 150px;
    overflow-y: auto;
    font: inherit;
    line-height: 1.4;
    padding: 0.5rem 0.75rem;
    border: 1px solid var(--color-border, #ddd);
    border-radius: var(--radius-sm, 8px);
}

/* ========================================
   Joiner Header
   ======================================== */

.joiner-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 1.5rem;
}

.joiner-header .joiner-info h1 { margin-bottom: 0.25rem; }
.joiner-header .joiner-info p { margin: 0.15rem 0; color: var(--color-text-secondary); font-size: 0.9rem; }

/* ========================================
   Tables
   ======================================== */

table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.875rem;
}

thead th {
    text-align: left;
    padding: 0.65rem 0.75rem;
    border-bottom: 2px solid var(--color-border);
    font-weight: 600;
    font-size: 0.8rem;
    color: var(--color-text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.03em;
}

tbody td {
    padding: 0.65rem 0.75rem;
    border-bottom: 1px solid var(--color-border);
}

tbody tr:hover { background: #f8f8fa; }

/* ========================================
   KB View Toggle
   ======================================== */

.view-toggle {
    display: flex;
    gap: 0;
    margin-bottom: 1.5rem;
    background: var(--color-border);
    border-radius: var(--radius-full);
    padding: 3px;
    width: fit-content;
}

.view-toggle-btn {
    padding: 0.4rem 1.2rem;
    border-radius: var(--radius-full);
    font-size: 0.85rem;
    font-weight: 500;
    cursor: pointer;
    border: none;
    background: transparent;
    color: var(--color-text-secondary);
    font-family: inherit;
    transition: all 0.15s;
}

.view-toggle-btn:hover {
    color: var(--color-text);
}

.view-toggle-btn.active {
    background: var(--color-surface);
    color: var(--color-text);
    box-shadow: var(--shadow-sm);
}

/* ========================================
   KB Filter Bar
   ======================================== */

.filter-bar {
    display: flex;
    gap: 1rem;
    align-items: flex-end;
    margin-bottom: 1.5rem;
    flex-wrap: wrap;
}

.filter-group {
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
}

.filter-group label {
    font-size: 0.7rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin-bottom: 0;
}

.filter-group select {
    width: auto;
    min-width: 160px;
    padding: 0.4rem 0.6rem;
    font-size: 0.8rem;
}

.filter-count {
    font-size: 0.8rem;
    color: var(--color-muted);
    padding-bottom: 0.45rem;
}

/* ========================================
   KB Source Cards
   ======================================== */

.source-group {
    margin-bottom: 1.5rem;
}

.source-card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    margin-bottom: 0.5rem;
    overflow: hidden;
}

.source-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0.75rem 1rem;
    gap: 0.5rem;
}

.source-meta {
    display: block;
    font-size: 0.75rem;
    color: var(--color-muted);
    margin-top: 0.15rem;
}

.label-select {
    font-size: 0.75rem;
    padding: 0.2rem 0.4rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background: var(--color-bg);
    color: var(--color-text-secondary);
    cursor: pointer;
    flex-shrink: 0;
    width: auto;
}

.source-controls {
    display: flex;
    gap: 0.5rem;
    align-items: center;
    flex-shrink: 0;
}

.source-roles-bar {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.5rem 1rem;
    border-top: 1px solid var(--color-border);
    background: var(--color-bg);
    font-size: 0.8rem;
    flex-wrap: wrap;
}

.roles-label {
    color: var(--color-muted);
    font-size: 0.75rem;
    font-weight: 500;
    flex-shrink: 0;
}

.roles-tags {
    display: flex;
    gap: 0.25rem;
    flex-wrap: wrap;
}

.text-muted {
    color: var(--color-muted);
    font-size: 0.75rem;
}

.role-picker {
    padding: 0.75rem 1rem;
    border-top: 1px solid var(--color-border);
    background: var(--color-primary-light);
}

.role-picker-options {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem 1rem;
    margin-bottom: 0.75rem;
}

.role-checkbox {
    display: flex;
    align-items: center;
    gap: 0.35rem;
    font-size: 0.8rem;
    font-weight: 400;
    color: var(--color-text);
    cursor: pointer;
    margin-bottom: 0;
}

.role-checkbox input[type="checkbox"] {
    width: auto;
    margin: 0;
    cursor: pointer;
}

.role-picker-actions {
    display: flex;
    gap: 0.5rem;
}

.source-chunks {
    padding: 0 1rem 0.75rem;
}

/* ========================================
   KB Role Cards
   ======================================== */

.role-card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    margin-bottom: 1rem;
    overflow: hidden;
}

.role-card-header {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1rem 1.25rem;
    cursor: pointer;
    transition: background 0.15s;
}
.role-card-header:hover {
    background: var(--color-bg);
}
.role-card-expand-icon {
    margin-left: 0.5rem;
    color: var(--color-text-secondary);
    flex-shrink: 0;
}
.role-card-body {
    padding: 1rem 1.25rem;
    border-top: 1px solid var(--color-border);
}

.role-card-header h3 {
    margin-bottom: 0.15rem;
}

.role-name {
    font-size: 1rem;
}

.role-meta {
    font-size: 0.75rem;
    color: var(--color-muted);
}

.role-entries {
    padding: 0.75rem 1.25rem;
}

.role-empty {
    padding: 1rem 1.25rem;
    color: var(--color-muted);
    font-size: 0.85rem;
}

.role-linked-docs {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.5rem 1.25rem;
    border-bottom: 1px solid var(--color-border);
    background: var(--color-bg);
    flex-wrap: wrap;
}

.linked-docs-label {
    font-size: 0.75rem;
    color: var(--color-muted);
    font-weight: 500;
    flex-shrink: 0;
}

.tag.inherited {
    opacity: 0.7;
    border: 1px dashed var(--color-primary);
    background: transparent;
}

/* ========================================
   Tags
   ======================================== */

.tag {
    display: inline-block;
    padding: 0.15rem 0.5rem;
    border-radius: var(--radius-full);
    font-size: 0.7rem;
    font-weight: 500;
    white-space: nowrap;
}

.tag-role {
    background: var(--color-primary-light);
    color: var(--color-primary);
}

.tag-label {
    background: #f0f0f4;
    color: var(--color-text-secondary);
}

.tag-warning {
    background: var(--color-alert-light);
    color: var(--color-alert);
}

.tag-success {
    background: var(--color-success-light);
    color: var(--color-success);
}

.count-badge {
    font-size: 0.75rem;
    font-weight: 400;
    color: var(--color-muted);
}

.chunk-tags {
    display: flex;
    gap: 0.3rem;
    flex-shrink: 0;
}

.chunk-actions {
    display: flex;
    gap: 0.5rem;
    align-items: center;
    margin-top: 0.5rem;
    flex-wrap: wrap;
}

/* ========================================
   KB Chunks
   ======================================== */

.chunk-preview {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    padding: 0.75rem;
    margin-bottom: 0.5rem;
}

.chunk-preview .chunk-title {
    font-weight: 600;
    font-size: 0.8rem;
    margin-bottom: 0.3rem;
}

.chunk-preview .chunk-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.3rem;
    gap: 0.5rem;
}

.chunk-preview .chunk-content {
    white-space: pre-wrap;
    max-height: 120px;
    overflow-y: auto;
    font-size: 0.8rem;
    color: var(--color-text-secondary);
    line-height: 1.5;
}

.chunk-preview .chunk-meta {
    margin-top: 0.5rem;
    font-size: 0.7rem;
    color: var(--color-muted);
}

.chunk-preview.compact {
    padding: 0.5rem 0.65rem;
    margin-bottom: 0.35rem;
    background: var(--color-bg);
}

.chunk-preview.compact .chunk-content {
    max-height: 80px;
}

.chunk-category-select {
    font-size: 0.75rem;
    padding: 0.2rem 0.4rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background: var(--color-bg);
    color: var(--color-text-secondary);
    cursor: pointer;
    flex-shrink: 0;
}

.category-heading {
    font-size: 1rem;
    font-weight: 600;
    color: var(--color-text);
    margin: 1.5rem 0 0.75rem;
    padding-bottom: 0.3rem;
    border-bottom: 2px solid var(--color-primary-light);
}

/* ========================================
   KB Document accordion
   ======================================== */

details {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    margin-bottom: 0.5rem;
}

details summary {
    padding: 0.75rem 1rem;
    cursor: pointer;
    font-size: 0.875rem;
    font-weight: 500;
}

details summary:hover { background: #f8f8fa; }

details[open] summary {
    border-bottom: 1px solid var(--color-border);
}
details[open] summary .details-arrow { display: inline-block; transform: rotate(90deg); }

details > div {
    padding: 0.75rem 1rem;
}

/* ========================================
   Modal
   ======================================== */

.modal-overlay {
    display: none;
    position: fixed;
    top: 0; left: 0; right: 0; bottom: 0;
    background: rgba(0,0,0,0.4);
    z-index: 100;
    justify-content: center;
    align-items: center;
}

.modal-overlay.visible { display: flex; }

.modal-content {
    background: var(--color-surface);
    padding: 2rem;
    border-radius: var(--radius-lg);
    width: 90%;
    max-width: 600px;
    box-shadow: var(--shadow-lg);
}

/* ========================================
   Action Row
   ======================================== */

.action-row {
    display: flex;
    gap: 0.5rem;
    align-items: center;
}

/* ========================================
   Empty State
   ======================================== */

.empty-state {
    text-align: center;
    padding: 2rem;
    color: var(--color-muted);
}

/* ========================================
   Error text
   ======================================== */

.error-text {
    color: var(--color-alert);
    font-size: 0.8rem;
}

.success-text {
    color: var(--color-success);
    font-size: 0.8rem;
}

/* ========================================
   Loading spinner
   ======================================== */

.spinner {
    display: inline-block;
    width: 1rem;
    height: 1rem;
    border: 2px solid var(--color-border);
    border-top-color: var(--color-primary);
    border-radius: 50%;
    animation: spin 0.6s linear infinite;
}

@keyframes spin { to { transform: rotate(360deg); } }

/* ========================================
   Inbox Metrics Bar
   ======================================== */

.metrics-bar {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 0.75rem;
    margin-bottom: 1.5rem;
}

.metric-card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    padding: 0.85rem 1rem;
    text-align: center;
}

.metric-value {
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--color-text);
    margin-bottom: 0.15rem;
}

.metric-value.metric-good { color: var(--color-success); }
.metric-value.metric-neutral { color: var(--color-warning); }
.metric-value.metric-alert { color: var(--color-alert); }

.metric-label {
    font-size: 0.7rem;
    font-weight: 500;
    color: var(--color-muted);
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

/* ========================================
   Chunk inline selects (compact header controls)
   ======================================== */

.chunk-header-controls {
    display: flex;
    gap: 0.35rem;
    flex-shrink: 0;
}

.chunk-inline-select {
    font-size: 0.7rem;
    padding: 0.15rem 0.35rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background: var(--color-bg);
    color: var(--color-text-secondary);
    cursor: pointer;
    width: auto;
    max-width: 130px;
}

.chunk-inline-select:focus {
    border-color: var(--color-primary);
    box-shadow: none;
}

/* ========================================
   Role card tags
   ======================================== */

.role-card-tags {
    display: flex;
    gap: 0.35rem;
    flex-shrink: 0;
}

/* ========================================
   Danger text button (delete ×)
   ======================================== */

.btn-danger-text {
    background: none;
    border: none;
    color: var(--color-muted);
    cursor: pointer;
    font-size: 1.1rem;
    line-height: 1;
    padding: 0.15rem 0.35rem;
    border-radius: var(--radius-sm);
    transition: all 0.15s;
    font-family: inherit;
}

.btn-danger-text:hover {
    color: var(--color-alert);
    background: var(--color-alert-light);
}

/* ========================================
   Icon delete button (trash)
   ======================================== */

.btn-icon-delete {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: none;
    border: 1px solid var(--color-border);
    color: var(--color-muted);
    cursor: pointer;
    padding: 0.35rem;
    border-radius: var(--radius-sm);
    transition: all 0.15s;
    flex-shrink: 0;
}

.btn-icon-delete:hover {
    color: var(--color-alert);
    border-color: var(--color-alert);
    background: var(--color-alert-light);
}

.btn-icon-download {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: none;
    border: 1px solid var(--color-border);
    color: var(--color-text-secondary);
    padding: 0.3rem;
    cursor: pointer;
    border-radius: var(--radius-sm);
    transition: all 0.15s;
    flex-shrink: 0;
}

.btn-icon-download:hover {
    color: var(--color-primary);
    border-color: var(--color-primary);
    background: var(--color-primary-light);
}

/* Role card controls (tags + delete) */
.role-card-controls {
    display: flex;
    gap: 0.5rem;
    align-items: center;
    flex-shrink: 0;
}

/* ========================================
   Responsive
   ======================================== */

/* ========================================
   Admin Page
   ======================================== */

.admin-layout {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 2rem;
    align-items: start;
}

.admin-panel {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: 1.5rem;
}

.admin-conversation {
    display: flex;
    flex-direction: column;
}

.admin-conversation h2 {
    margin-bottom: 0.75rem;
}

.admin-conversation .chat-container {
    max-height: 500px;
}

.admin-status {
    margin-top: 1rem;
    padding: 0.6rem 0.85rem;
    border-radius: var(--radius-sm);
    font-size: 0.85rem;
}

.admin-status.info {
    background: var(--color-primary-light);
    color: var(--color-primary);
}

.admin-status.success {
    background: var(--color-success-light);
    color: var(--color-success);
}

.admin-status.error {
    background: var(--color-alert-light);
    color: var(--color-alert);
}

/* ========================================
   Admin Config Sections
   ======================================== */

.admin-config-section {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: 1.5rem;
    margin-bottom: 1.5rem;
    box-shadow: var(--shadow-sm);
}

.admin-config-section h2 {
    font-size: 1.1rem;
    font-weight: 600;
    margin-bottom: 0.75rem;
}

.provider-row {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    flex-wrap: wrap;
}

.provider-badge {
    display: inline-block;
    padding: 0.25rem 0.75rem;
    border-radius: var(--radius-full);
    font-size: 0.8rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.03em;
}

.provider-mock {
    background: var(--color-border);
    color: var(--color-text-secondary);
}

.provider-meta {
    background: var(--color-success-light);
    color: #166534;
}

.prompt-editor {
    width: 100%;
    font-family: 'SF Mono', 'Fira Code', 'Cascadia Code', monospace;
    font-size: 0.85rem;
    line-height: 1.6;
    padding: 1rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background: var(--color-bg);
    color: var(--color-text);
    resize: vertical;
    margin-bottom: 0.75rem;
}

.prompt-editor:focus {
    outline: none;
    border-color: var(--color-primary);
    box-shadow: 0 0 0 3px var(--color-primary-light);
}

.prompt-actions {
    display: flex;
    gap: 0.5rem;
}

.admin-status-msg {
    margin-top: 0.75rem;
    padding: 0.5rem 0.75rem;
    border-radius: var(--radius-sm);
    font-size: 0.85rem;
}

.admin-status-msg.success {
    background: var(--color-success-light);
    color: var(--color-success);
}

.admin-status-msg.error {
    background: var(--color-alert-light);
    color: var(--color-alert);
}

.admin-status-msg.warning {
    background: #fef3c7;
    color: #92400e;
}

/* Feature flag toggles */
.flag-row {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 0;
    border-bottom: 1px solid var(--color-border);
}

.flag-row:last-child { border-bottom: none; }

.flag-info { flex: 1; }

.flag-label {
    font-size: 0.9rem;
    font-weight: 500;
    color: var(--color-text);
}

.flag-desc {
    font-size: 0.8rem;
    color: var(--color-text-secondary);
    margin-top: 0.15rem;
}

.flag-toggle {
    position: relative;
    display: inline-block;
    width: 40px;
    height: 22px;
    flex-shrink: 0;
}

.flag-toggle input {
    opacity: 0;
    width: 0;
    height: 0;
}

.flag-slider {
    position: absolute;
    cursor: pointer;
    inset: 0;
    background: var(--color-border);
    border-radius: 22px;
    transition: background 0.2s;
}

.flag-slider::before {
    content: '';
    position: absolute;
    height: 16px;
    width: 16px;
    left: 3px;
    bottom: 3px;
    background: white;
    border-radius: 50%;
    transition: transform 0.2s;
}

.flag-toggle input:checked + .flag-slider {
    background: var(--color-success);
}

.flag-toggle input:checked + .flag-slider::before {
    transform: translateX(18px);
}

/* Toggle header */
.toggle-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    user-select: none;
}

.toggle-header h2 { margin-bottom: 0; }

.toggle-icon {
    font-size: 1.2rem;
    font-weight: 600;
    color: var(--color-text-secondary);
    width: 1.5rem;
    text-align: center;
}

.toggle-body {
    margin-top: 1rem;
}

/* Prompt layer cards */
.prompt-layer-card {
    background: var(--color-bg);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    padding: 1rem;
    margin-bottom: 1rem;
}

.prompt-layer-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.5rem;
}

.prompt-layer-header h3 {
    font-size: 0.95rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.layer-badge {
    display: inline-block;
    padding: 0.15rem 0.5rem;
    border-radius: var(--radius-full);
    font-size: 0.7rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.layer-badge.base { background: var(--color-primary-light); color: var(--color-primary); }
.layer-badge.group { background: #fef3c7; color: #92400e; }
.layer-badge.role { background: var(--color-success-light); color: var(--color-success); }

/* Prompt selectors */
.prompt-selectors {
    margin-bottom: 1rem;
}

.selector-row {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    flex-wrap: wrap;
}

.input-sm {
    padding: 0.4rem 0.6rem;
    font-size: 0.85rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background: var(--color-surface);
}

.input-sm:focus {
    outline: none;
    border-color: var(--color-primary);
}

/* Prompt preview */
.prompt-preview {
    margin-top: 0.75rem;
    padding: 1rem;
    background: var(--color-bg);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    font-family: 'SF Mono', 'Fira Code', monospace;
    font-size: 0.8rem;
    line-height: 1.5;
    white-space: pre-wrap;
    max-height: 400px;
    overflow-y: auto;
}

/* ========================================
   Responsive
   ======================================== */

/* ========================================
   Account indicator & dropdown
   ======================================== */

.account-indicator {
    position: relative;
    cursor: pointer;
}

.account-name {
    display: inline-block;
    padding: 0.35rem 0.75rem;
    background: var(--color-primary-light);
    color: var(--color-primary);
    border-radius: var(--radius-full);
    font-size: 0.8rem;
    font-weight: 500;
}

.account-dropdown {
    display: none;
    position: absolute;
    right: 0;
    top: 100%;
    margin-top: 0.25rem;
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    box-shadow: var(--shadow-md);
    min-width: 160px;
    z-index: 100;
}

.account-indicator .account-dropdown.open {
    display: block;
}

.dropdown-item {
    display: block;
    padding: 0.5rem 0.75rem;
    color: var(--color-text);
    text-decoration: none;
    font-size: 0.85rem;
}

.dropdown-item:hover {
    background: var(--color-primary-light);
}

/* ========================================
   Accounts table (admin)
   ======================================== */

.accounts-table {
    width: 100%;
    border-collapse: collapse;
    margin-top: 1rem;
}

.accounts-table th,
.accounts-table td {
    padding: 0.6rem 0.75rem;
    text-align: left;
    border-bottom: 1px solid var(--color-border);
    font-size: 0.85rem;
}

.accounts-table th {
    font-weight: 600;
    color: var(--color-text-secondary);
    font-size: 0.75rem;
    text-transform: uppercase;
    letter-spacing: 0.03em;
}

.accounts-table .stat {
    color: var(--color-text-secondary);
    font-variant-numeric: tabular-nums;
}

.accounts-table tr.active-account {
    background: var(--color-primary-light);
}

.active-badge {
    display: inline-block;
    font-size: 0.65rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--color-primary);
    background: var(--color-surface);
    border: 1px solid var(--color-primary);
    border-radius: var(--radius-full);
    padding: 0.1rem 0.45rem;
    margin-left: 0.4rem;
    vertical-align: middle;
}

/* ===== Completeness Dashboard ===== */

.completeness-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
    gap: 1.25rem;
}

.completeness-card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: 1.5rem 1rem;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    cursor: pointer;
    transition: box-shadow 0.15s, border-color 0.15s;
}
.completeness-card:hover {
    box-shadow: var(--shadow-md);
    border-color: var(--color-primary);
}

.completeness-role-name {
    margin: 0.75rem 0 0.25rem;
    font-size: 0.95rem;
    font-weight: 600;
}
.completeness-meta {
    font-size: 0.8rem;
    color: var(--color-text-secondary);
}

/* Progress ring */
.progress-ring-container {
    position: relative;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}
.progress-ring {
    transform: rotate(-90deg);
}
.progress-ring-bg {
    fill: none;
    stroke: var(--color-border);
    stroke-width: 6;
}
.progress-ring-circle {
    fill: none;
    stroke-width: 6;
    stroke-linecap: round;
    transition: stroke-dashoffset 0.4s ease;
}
.progress-ring-success { stroke: var(--color-success); }
.progress-ring-warning { stroke: var(--color-warning); }
.progress-ring-alert { stroke: var(--color-alert); }
.progress-ring-text {
    position: absolute;
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--color-text);
}

/* Requirement rows */
.requirement-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0.75rem 1rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    margin-bottom: 0.5rem;
    background: var(--color-surface);
}
.requirement-info {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
}
.requirement-status {
    font-size: 1.1rem;
    line-height: 1.4;
    flex-shrink: 0;
}
.requirement-status.covered { color: var(--color-success); }
.requirement-status.uncovered { color: var(--color-muted); }
.requirement-actions {
    display: flex;
    gap: 0.4rem;
    flex-shrink: 0;
}

/* Source document summary */
.source-summary {
    padding: 0.5rem 1rem;
    font-size: 0.85rem;
    color: var(--color-text-secondary);
    line-height: 1.4;
    font-style: italic;
}

/* Muted tag variant */
.tag-muted {
    background: var(--color-bg);
    color: var(--color-text-secondary);
    border: 1px solid var(--color-border);
}

/* ===== Role Sections (Contacts, Workflow) ===== */

.role-section {
    margin-top: 1rem;
    border-top: 1px solid var(--color-border);
    padding-top: 0.75rem;
}

.role-section-title {
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--color-text-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin: 0;
    padding: 0.25rem 0;
    user-select: none;
}

.role-section-title:hover {
    color: var(--color-text);
}

.section-chevron {
    font-size: 0.65rem;
    transition: transform 0.2s;
}

/* Contacts grid */
.contacts-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 1rem;
    margin-top: 0.5rem;
}

.contacts-group {
    display: flex;
    flex-direction: column;
    gap: 0.35rem;
}

.contacts-group strong {
    font-size: 0.8rem;
    color: var(--color-text-secondary);
    margin-bottom: 0.15rem;
}

.contacts-group input {
    padding: 0.35rem 0.5rem;
    font-size: 0.8rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background: var(--color-surface);
}

/* ===== Workflow Timeline ===== */

.workflow-timeline {
    position: relative;
    padding-left: 1.5rem;
    margin-top: 0.5rem;
}

.workflow-timeline::before {
    content: '';
    position: absolute;
    left: 7px;
    top: 0;
    bottom: 0;
    width: 2px;
    background: var(--color-border);
}

.workflow-step {
    position: relative;
    padding: 0.5rem 0 0.75rem 1rem;
    display: flex;
    gap: 0.75rem;
    align-items: flex-start;
}

.workflow-step-inactive {
    opacity: 0.5;
}

.workflow-step-dot {
    position: absolute;
    left: -1.5rem;
    top: 0.65rem;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    flex-shrink: 0;
    z-index: 1;
}

.workflow-step-content {
    flex: 1;
    min-width: 0;
}

.workflow-step-timing {
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--color-text);
}

.workflow-step-name {
    font-size: 0.85rem;
    font-weight: 500;
    margin-top: 0.1rem;
}

.workflow-step-badges {
    display: flex;
    flex-wrap: wrap;
    gap: 0.3rem;
    margin-top: 0.25rem;
}

.workflow-step-badges .badge {
    font-size: 0.65rem;
    padding: 0.1rem 0.4rem;
    border-radius: var(--radius-full);
    font-weight: 500;
}

.badge-channel-whatsapp {
    background: #dcfce7;
    color: #166534;
}

.badge-channel-email {
    background: var(--color-primary-light);
    color: var(--color-primary);
}

.badge-recipient {
    background: #f3f4f6;
    color: #374151;
}

.badge-inactive {
    background: var(--color-alert-light);
    color: var(--color-alert);
}

.workflow-condition-tag {
    font-size: 0.65rem;
    font-style: italic;
    color: var(--color-text-secondary);
    padding: 0.1rem 0.4rem;
    background: #f9f9fb;
    border-radius: var(--radius-full);
}

.workflow-step-preview {
    font-size: 0.75rem;
    color: var(--color-text-secondary);
    margin-top: 0.25rem;
    line-height: 1.3;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 500px;
}

.workflow-step-actions {
    display: flex;
    gap: 0.25rem;
    align-items: center;
    flex-shrink: 0;
}

/* Step editor */
.workflow-step-editor {
    padding: 1rem;
}

.workflow-step-editor .form-row-timing {
    display: flex;
    gap: 0.75rem;
    max-width: 100%;
}

.form-row-timing .timing-group,
.form-row-timing .condition-group {
    display: grid;
    gap: 0.5rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    padding: 0.75rem;
}

.form-row-timing .timing-group {
    grid-template-columns: 2fr 1fr 1fr 1fr;
    flex: 3;
}

.form-row-timing .condition-group {
    grid-template-columns: 2fr 1fr;
    flex: 1;
}

@media (max-width: 900px) {
    .workflow-step-editor .form-row-timing {
        flex-direction: column;
    }
}

/* Cogwheel toggle button */
.btn-icon-cogwheel,
.btn-icon-help {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 32px;
    height: 32px;
    border-radius: var(--radius-full);
    border: 1px solid var(--color-border);
    color: var(--color-text-secondary);
    background: transparent;
    cursor: pointer;
    transition: all 0.15s;
    text-decoration: none;
}

.btn-icon-cogwheel:hover,
.btn-icon-help:hover {
    border-color: var(--color-primary);
    color: var(--color-primary);
    background: var(--color-primary-light);
}

/* ============================================================
   Stakeholder manual — annotated mock UI
   Reuses real chat-bubble / workflow-vertical-bar CSS so the
   mocks look like the live UI; .manual-annotated wraps any
   element to show a hover tooltip explaining its purpose.
   ============================================================ */

.manual-page {
    max-width: 880px;
    margin: 0 auto;
    padding: 2rem 1.5rem 4rem;
    line-height: 1.7;
}

.manual-page h1 {
    font-size: 2rem;
    margin-bottom: 0.25rem;
}

.manual-page h2 {
    margin-top: 2.5rem;
    margin-bottom: 0.75rem;
    padding-bottom: 0.4rem;
    border-bottom: 1px solid var(--color-border);
}

.manual-page h3 {
    margin-top: 1.5rem;
    margin-bottom: 0.5rem;
    font-size: 1.05rem;
}

.manual-page p {
    margin-bottom: 0.75rem;
    color: var(--color-text-secondary, #4a4a55);
}

.manual-page ul, .manual-page ol {
    margin: 0.5rem 0 0.75rem 1.5rem;
    color: var(--color-text-secondary, #4a4a55);
}

.manual-page .manual-toc {
    background: var(--color-bg, #faf9f7);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: 1rem 1.5rem;
    margin: 1rem 0 2rem;
}

.manual-page .manual-toc ol {
    margin: 0 0 0 1.25rem;
}

.manual-page .manual-toc a {
    color: var(--color-primary, #5c59f3);
    text-decoration: none;
}

.manual-page .manual-toc a:hover {
    text-decoration: underline;
}

.manual-page .manual-mock {
    background: var(--color-bg, #faf9f7);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: 1.25rem;
    margin: 1rem 0 1.5rem;
    box-shadow: var(--shadow-sm);
}

.manual-page .manual-mock-label {
    font-size: 0.75rem;
    font-weight: 600;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    color: var(--color-muted, #9d9db0);
    margin-bottom: 0.5rem;
}

.manual-page .manual-caption {
    font-size: 0.85rem;
    color: var(--color-muted, #9d9db0);
    font-style: italic;
    margin: 0.25rem 0 1rem;
}

/* Hover tooltip on any annotated element in the manual mocks */
.manual-annotated {
    position: relative;
    display: inline-block;
    cursor: help;
    border-bottom: 1px dashed rgba(92, 89, 243, 0.5);
}
.manual-annotated:hover::after,
.manual-annotated:focus-within::after {
    content: attr(data-tip);
    position: absolute;
    bottom: calc(100% + 6px);
    left: 0;
    background: var(--color-text, #1a1a2e);
    color: #fff;
    padding: 0.55rem 0.75rem;
    border-radius: 6px;
    font-size: 0.78rem;
    font-weight: 400;
    line-height: 1.45;
    white-space: normal;
    width: 260px;
    box-shadow: 0 6px 20px rgba(0,0,0,0.25);
    z-index: 100;
    pointer-events: none;
    text-transform: none;
    letter-spacing: 0;
}
.manual-annotated:hover::before,
.manual-annotated:focus-within::before {
    content: '';
    position: absolute;
    bottom: 100%;
    left: 12px;
    border: 6px solid transparent;
    border-top-color: var(--color-text, #1a1a2e);
    z-index: 100;
}

/* Mock chat container to scope the bubble styles inside the manual.
   Fixed max-width keeps the chat-bubble 75% rule rendering a recognisable
   layout regardless of the surrounding page width. */
.manual-page .manual-chat {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    background: #fff;
    border: 1px solid var(--color-border);
    border-radius: 8px;
    padding: 1rem;
    min-height: 200px;
    max-width: 560px;
}

.manual-page .manual-row-mock {
    display: flex;
    gap: 1rem;
    align-items: center;
    padding: 0.85rem 1rem;
    background: #fff;
    border: 1px solid var(--color-border);
    border-radius: 8px;
    margin-bottom: 0.5rem;
}

.manual-page .manual-row-mock .row-main {
    flex: 1;
    min-width: 0;
}

.manual-page .manual-row-mock .row-actions {
    display: flex;
    gap: 0.4rem;
}

/* Fixed-width screenshot frame so mock UIs don't flex with the page
   width — keeps the layout recognisable on any viewport. */
.manual-page .manual-mock-frame {
    max-width: 560px;
    margin: 0;
    background: #fff;
    border-radius: 8px;
    border: 1px solid var(--color-border);
    padding: 1rem;
}

/* Top-bar screenshot frame — wider than the default mock-frame so the
   seven items (brand + 3 tabs + help + user menu) lay out without
   squeezing. Items don't shrink; only the dedicated spacer does. */
.manual-page .manual-mock-topbar {
    max-width: 880px;
    display: flex;
    align-items: center;
    gap: 1.25rem;
    padding: 0.75rem 1rem;
    background: #fff;
    border-radius: 8px;
    border: 1px solid var(--color-border);
    font-size: 0.85rem;
}
.manual-page .manual-mock-topbar > * { flex-shrink: 0; white-space: nowrap; }
.manual-page .manual-mock-topbar .topbar-spacer { flex: 1 1 auto; flex-shrink: 1; }
.manual-page .manual-mock-topbar .help-circle {
    border: 1px solid var(--color-border);
    border-radius: 999px;
    width: 28px; height: 28px;
    display: inline-flex; align-items: center; justify-content: center;
}
.manual-page .manual-mock-topbar .user-menu {
    border: 1px solid var(--color-border);
    padding: 0.25rem 0.65rem;
    border-radius: 6px;
}
.manual-page .manual-mock-topbar .tab-active { color: var(--color-primary); font-weight: 500; }
.manual-page .manual-mock-topbar .tab-muted { color: var(--color-text-secondary, #6b6b80); }

/* Vertical account picker — mirrors the real .account-option cards from
   login.html so the screenshot matches production. */
.manual-page .manual-account-list {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    max-width: 360px;
}
.manual-page .manual-account-option {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0.85rem 1rem;
    border: 1px solid var(--color-border);
    border-radius: 8px;
    background: #fff;
}
.manual-page .manual-account-option .name { font-weight: 500; }
.manual-page .manual-account-option .meta {
    font-size: 0.75rem;
    color: var(--color-text-secondary, #6b6b80);
}

.template-var-pills {
    display: flex;
    flex-wrap: wrap;
    gap: 0.3rem;
    margin-top: 0.35rem;
}

.template-var-pill {
    font-size: 0.7rem;
    padding: 0.15rem 0.5rem;
    border-radius: var(--radius-full);
    border: 1px solid var(--color-border);
    background: var(--color-bg);
    color: var(--color-text-secondary);
    cursor: pointer;
    font-family: monospace;
}

.template-var-pill:hover {
    background: var(--color-primary-light);
    color: var(--color-primary);
    border-color: var(--color-primary);
}

.workflow-preview-box {
    padding: 0.75rem;
    background: #f9f9fb;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    font-size: 0.8rem;
    white-space: pre-wrap;
}

@media (max-width: 768px) {
    .topbar-inner { padding: 0 1rem; }
    .topbar-nav a { padding: 0.3rem 0.5rem; font-size: 0.8rem; }
    .main-content { padding: 1.5rem 1rem; }
    .form-row { grid-template-columns: 1fr; }
    .metrics-bar { grid-template-columns: repeat(3, 1fr); }
    .admin-layout { grid-template-columns: 1fr; }
    .completeness-grid { grid-template-columns: repeat(auto-fill, minmax(160px, 1fr)); }
    .requirement-row { flex-direction: column; align-items: flex-start; gap: 0.5rem; }
    .contacts-grid { grid-template-columns: 1fr; }
}

/* ========================================
   Workflow Progress Bars
   ======================================== */

/* Horizontal progress bar (role card) */
.workflow-progress-bar {
    display: flex;
    gap: 2px;
    height: 6px;
    margin-top: 0.5rem;
    border-radius: 3px;
    overflow: hidden;
    max-width: 200px;
}

.workflow-progress-segment {
    flex: 1;
    border-radius: 2px;
}

.seg-joiner { background: #3b82f6; }
.seg-manager { background: #f59e0b; }

/* 4C Coverage bar (role card) */
.four-c-bar {
    display: flex;
    height: 4px;
    margin-top: 0.35rem;
    border-radius: 2px;
    overflow: hidden;
    max-width: 200px;
    gap: 2px;
}

.four-c-track {
    flex: 1;
    background: var(--color-border, #e5e7eb);
    border-radius: 2px;
    overflow: hidden;
}

.four-c-fill {
    height: 100%;
    border-radius: 2px;
    transition: width 0.3s ease;
}

.seg-compliance { background: #6366f1; }     /* indigo */
.seg-clarification { background: #06b6d4; }  /* cyan */
.seg-culture { background: #f43f5e; }        /* rose */
.seg-connection { background: #10b981; }      /* emerald */

/* Tier badges */
.tier-badge {
    display: inline-block;
    font-size: 0.65rem;
    font-weight: 600;
    padding: 0.1rem 0.5rem;
    border-radius: 9999px;
    vertical-align: middle;
    margin-left: 0.5rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

.tier-none {
    background: #f3f4f6;
    color: #6b7280;
}

.tier-ready {
    background: #dbeafe;
    color: #1e40af;
}

.tier-merit {
    background: #fef3c7;
    color: #92400e;
}

.tier-rainbow {
    background: linear-gradient(135deg, #fecaca, #fde68a, #bbf7d0, #bfdbfe, #e9d5ff);
    color: #1f2937;
}

/* 4C legend under role card header */
.four-c-legend {
    display: flex;
    gap: 0.75rem;
    margin-top: 0.35rem;
    flex-wrap: wrap;
}

.four-c-legend-item {
    display: flex;
    align-items: center;
    gap: 0.25rem;
    font-size: 0.7rem;
    color: var(--color-text-secondary, #6b7280);
}

.four-c-dot {
    display: inline-block;
    width: 8px;
    height: 8px;
    border-radius: 50%;
    flex-shrink: 0;
}

/* Vertical progress bar (joiner detail) */
.workflow-vertical-bar {
    display: flex;
    flex-direction: column;
    gap: 0;
    padding: 0.5rem 0;
}

.workflow-vbar-step {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
    position: relative;
}

.workflow-vbar-track {
    display: flex;
    flex-direction: column;
    align-items: center;
    width: 20px;
    flex-shrink: 0;
}

.workflow-vbar-dot {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    flex-shrink: 0;
}

.workflow-vbar-line {
    width: 2px;
    flex: 1;
    min-height: 24px;
}

.vbar-completed .workflow-vbar-dot,
.vbar-completed .workflow-vbar-line { background: var(--color-success); }
.vbar-joiner .workflow-vbar-dot,
.vbar-joiner .workflow-vbar-line { background: #3b82f6; }
.vbar-manager .workflow-vbar-dot,
.vbar-manager .workflow-vbar-line { background: #f59e0b; }
.vbar-error .workflow-vbar-dot,
.vbar-error .workflow-vbar-line { background: var(--color-alert); }
.vbar-gray .workflow-vbar-dot,
.vbar-gray .workflow-vbar-line { background: #d1d5db; }

.workflow-vbar-content {
    flex: 1;
    padding-bottom: 1rem;
}

.workflow-vbar-content .step-name {
    font-weight: 500;
    font-size: 0.85rem;
}

.workflow-vbar-content .step-meta {
    font-size: 0.75rem;
    color: var(--color-text-secondary);
}

.workflow-vbar-content .step-status-badge {
    display: inline-block;
    font-size: 0.7rem;
    padding: 0.1rem 0.4rem;
    border-radius: 4px;
    font-weight: 500;
}

.step-status-badge.sent { background: var(--color-success-light); color: var(--color-success); }
.step-status-badge.pending { background: #eff6ff; color: #3b82f6; }
.step-status-badge.failed { background: var(--color-alert-light); color: var(--color-alert); }
.step-status-badge.skipped { background: #f3f4f6; color: #6b7280; }

.btn-trigger-step {
    font-size: 0.7rem;
    padding: 0.15rem 0.5rem;
    border: 1px solid var(--color-primary, #3b82f6);
    background: transparent;
    color: var(--color-primary, #3b82f6);
    border-radius: 4px;
    cursor: pointer;
    margin-left: 0.25rem;
    vertical-align: middle;
}
.btn-trigger-step:hover {
    background: var(--color-primary, #3b82f6);
    color: #fff;
}

/* Workflow drag handle */
.workflow-step-drag {
    cursor: grab;
    color: var(--color-muted);
    font-size: 0.9rem;
    padding: 0 0.25rem;
    user-select: none;
    flex-shrink: 0;
    line-height: 1;
}

.workflow-step-drag:active { cursor: grabbing; }

.wf-dragging { opacity: 0.4; }

.wf-drop-above { border-top: 2px solid var(--color-primary) !important; }
.wf-drop-below { border-bottom: 2px solid var(--color-primary) !important; }

/* Joiner detail layout with sidebar */
.joiner-detail-layout {
    display: grid;
    /* Sidebar widened from 240 → 360 (+50%) so the workflow tree, branch
       labels, and Send-now buttons render without truncation. */
    grid-template-columns: minmax(0, 1fr) 360px;
    gap: 1.5rem;
    align-items: start;
}

.joiner-detail-sidebar {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: 12px;
    padding: 1rem;
    position: sticky;
    top: 1rem;
}

/* Drop the workflow sidebar below the conversation as soon as the
   side-by-side layout would squeeze the chat too narrow. The threshold
   matches the wide main-content (960px) plus the 360px sidebar + 1.5rem
   gap + page padding — anything narrower and the conversation no longer
   gets its doubled width, so we'd rather stack. */
@media (max-width: 1024px) {
    .joiner-detail-layout { grid-template-columns: 1fr; }
    .joiner-detail-sidebar { position: static; }
}


/* ---------------------------------------------------------------------------
   Template message bubbles (conversation UI)
   --------------------------------------------------------------------------- */

.chat-bubble.template-msg {
    border-left: 3px solid var(--color-success);
}

.chat-bubble.manual-msg {
    border-left: 3px solid var(--color-warning);
}

.chat-bubble.escalation-msg {
    border-left: 3px solid var(--color-escalation);
}

.chat-bubble .escalation-badge {
    display: inline-block;
    background: var(--color-escalation);
    color: white;
    padding: 0.1rem 0.35rem;
    border-radius: 4px;
    font-size: 0.65rem;
    margin-left: 0.4rem;
    font-weight: 600;
}

/* WhatsApp-style quoted-reply inset shown above a bubble that answers a prior
   message (e.g. an escalation answer quoting the originating question).
   Styled to match an inbound chat bubble (light-blue fill, dark text) so the
   quoted question reads as the joiner's message even inside an outbound reply. */
.chat-bubble .quoted-reply {
    border-left: 3px solid var(--color-primary);
    background: var(--color-primary-light);
    color: var(--color-text);
    padding: 0.3rem 0.5rem;
    margin-bottom: 0.35rem;
    border-radius: 4px;
    font-size: 0.8rem;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

.template-badge {
    display: inline-block;
    background: var(--color-success);
    color: #fff;
    font-size: 0.65rem;
    padding: 0.1rem 0.45rem;
    border-radius: var(--radius-full);
    font-weight: 600;
    text-transform: uppercase;
    margin-bottom: 0.25rem;
    letter-spacing: 0.03em;
}

.template-name {
    display: block;
    font-size: 0.75rem;
    opacity: 0.7;
    font-style: italic;
    margin-bottom: 0.3rem;
}

.template-content {
    white-space: pre-wrap;
}

.workflow-badge {
    display: inline-block;
    background: var(--color-primary);
    color: #fff;
    font-size: 0.6rem;
    padding: 0.1rem 0.35rem;
    border-radius: var(--radius-full);
    font-weight: 600;
    margin-left: 0.4rem;
    vertical-align: middle;
}


/* ---------------------------------------------------------------------------
   Template admin page (/backoffice/templates)
   --------------------------------------------------------------------------- */

.template-card {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: 12px;
    padding: 1rem 1.25rem;
    margin-bottom: 0.75rem;
    transition: border-color 0.15s;
}

.template-card:hover {
    border-color: var(--color-primary);
}

.template-card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 0.4rem;
}

.template-card-name {
    font-weight: 600;
    font-size: 0.95rem;
    font-family: monospace;
}

.template-status-badge {
    display: inline-block;
    font-size: 0.7rem;
    font-weight: 600;
    padding: 0.15rem 0.5rem;
    border-radius: var(--radius-full);
    text-transform: uppercase;
    letter-spacing: 0.03em;
}
.template-status-badge.status-approved { background: var(--color-success); color: #fff; }
.template-status-badge.status-pending  { background: var(--color-warning); color: #fff; }
.template-status-badge.status-rejected { background: var(--color-alert); color: #fff; }
.template-status-badge.status-disabled { background: var(--color-border); color: var(--color-text-secondary); }

.template-card-meta {
    display: flex;
    gap: 1rem;
    font-size: 0.8rem;
    color: var(--color-text-secondary);
    margin-bottom: 0.4rem;
}

.template-card-body {
    font-size: 0.85rem;
    color: var(--color-text-secondary);
    white-space: pre-wrap;
    max-height: 3.5em;
    overflow: hidden;
    margin-bottom: 0.5rem;
}

.template-card-actions {
    display: flex;
    gap: 0.5rem;
}

.template-detail-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 0.5rem 1.5rem;
    font-size: 0.9rem;
}

.template-body-preview {
    background: var(--color-bg);
    border: 1px solid var(--color-border);
    border-radius: 8px;
    padding: 0.75rem 1rem;
    font-size: 0.85rem;
    white-space: pre-wrap;
    margin-top: 0.3rem;
}

.template-stats {
    display: flex;
    gap: 2rem;
    font-size: 0.85rem;
}

.btn-danger {
    color: var(--color-alert);
    border-color: var(--color-alert);
}
.btn-danger:hover {
    background: var(--color-alert);
    color: #fff;
}


/* ---------------------------------------------------------------------------
   Tutorial / Tooltip system
   --------------------------------------------------------------------------- */

.tutorial-overlay {
    position: fixed;
    inset: 0;
    z-index: 9998;
    pointer-events: none;
}

.tutorial-spotlight {
    position: absolute;
    z-index: 9999;
    border-radius: 8px;
    box-shadow: 0 0 0 9999px rgba(0, 0, 0, 0.5);
    pointer-events: none;
    transition: all 0.3s ease;
}

.tutorial-tooltip {
    position: absolute;
    z-index: 10000;
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: 12px;
    padding: 1rem 1.25rem;
    max-width: 340px;
    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.15);
    pointer-events: auto;
}

.tutorial-tooltip h4 {
    margin: 0 0 0.4rem;
    font-size: 0.95rem;
    font-weight: 600;
}

.tutorial-tooltip p {
    margin: 0 0 0.75rem;
    font-size: 0.85rem;
    color: var(--color-text-secondary);
    line-height: 1.5;
}

.tutorial-actions {
    display: flex;
    justify-content: flex-end;
    gap: 0.5rem;
}

.tutorial-step-counter {
    font-size: 0.75rem;
    color: var(--color-text-secondary);
    margin-bottom: 0.3rem;
}

/* Message type toggle in workflow step form */
.msg-type-toggle {
    display: flex;
    gap: 1rem;
    align-items: center;
    margin-top: 0.25rem;
}

.msg-type-toggle label {
    display: flex;
    align-items: center;
    gap: 0.35rem;
    font-size: 0.85rem;
    cursor: pointer;
}

/* ========================================
   Analytics / Health page
   ======================================== */

.four-c-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 1rem;
}

.four-c-card {
    background: #fff;
    border: 1px solid var(--color-border, #e5e7eb);
    border-radius: 12px;
    padding: 1.25rem;
    text-align: center;
}

.four-c-name {
    font-size: 0.85rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--color-text-secondary, #6b7280);
    margin-bottom: 0.5rem;
}

.four-c-pct {
    font-size: 2rem;
    font-weight: 700;
    margin-bottom: 0.75rem;
}

.four-c-bar {
    height: 6px;
    background: #f3f4f6;
    border-radius: 3px;
    overflow: hidden;
}

.four-c-fill {
    height: 100%;
    border-radius: 3px;
    transition: width 0.5s ease;
}

/* Role cards */
.analytics-role-card {
    background: #fff;
    border: 1px solid var(--color-border, #e5e7eb);
    border-radius: 12px;
    padding: 1rem 1.25rem;
    margin-bottom: 0.75rem;
}

.role-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
}

.role-card-header:hover {
    opacity: 0.8;
}

.role-card-left {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.role-card-name {
    font-weight: 600;
    font-size: 1rem;
}

.role-card-right {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.role-pct {
    font-size: 1.25rem;
    font-weight: 700;
}

.role-ratio {
    font-size: 0.85rem;
    color: var(--color-text-secondary, #6b7280);
}

.role-4c-row {
    display: flex;
    gap: 0.75rem;
    margin-top: 0.75rem;
}

.role-4c-item {
    flex: 1;
    display: flex;
    align-items: center;
    gap: 0.4rem;
}

.role-4c-bar-bg {
    flex: 1;
    height: 4px;
    background: #f3f4f6;
    border-radius: 2px;
    overflow: hidden;
}

.role-4c-bar-fill {
    height: 100%;
    border-radius: 2px;
    transition: width 0.5s ease;
}

.role-4c-label {
    font-size: 0.65rem;
    color: var(--color-text-secondary, #6b7280);
    text-transform: uppercase;
    white-space: nowrap;
}

/* Role detail requirements */
.role-detail {
    margin-top: 0.75rem;
    padding-top: 0.75rem;
    border-top: 1px solid #f3f4f6;
}

.req-group {
    margin-bottom: 0.75rem;
}

.req-group-header {
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--color-text-secondary, #6b7280);
    text-transform: uppercase;
    letter-spacing: 0.04em;
    margin-bottom: 0.35rem;
}

.req-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.25rem 0;
    font-size: 0.85rem;
}

.req-icon {
    font-size: 0.6rem;
}

.req-covered .req-icon { color: #22c55e; }
.req-missing .req-icon { color: #ef4444; }

.req-name { flex: 1; }

.req-source {
    font-size: 0.75rem;
    color: var(--color-text-secondary, #6b7280);
}

.req-missing-label {
    font-size: 0.75rem;
    color: #ef4444;
    font-weight: 500;
}

/* Gaps list */
.gaps-list {
    background: #fff;
    border: 1px solid var(--color-border, #e5e7eb);
    border-radius: 12px;
    padding: 1rem 1.25rem;
}

.gap-category {
    margin-bottom: 0.75rem;
}

.gap-category:last-child {
    margin-bottom: 0;
}

.gap-category-name {
    font-size: 0.8rem;
    font-weight: 600;
    color: #ef4444;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    margin-bottom: 0.35rem;
}

.gap-count {
    font-weight: 400;
    color: var(--color-text-secondary, #6b7280);
}

.gap-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.25rem 0;
    font-size: 0.85rem;
}

.gap-icon {
    font-size: 0.6rem;
    color: #ef4444;
}

.gap-name {
    flex: 1;
}

.gap-role {
    font-size: 0.75rem;
    color: var(--color-text-secondary, #6b7280);
    font-style: italic;
}

@media (max-width: 768px) {
    .four-c-grid {
        grid-template-columns: repeat(2, 1fr);
    }
    .role-4c-row {
        flex-wrap: wrap;
    }
}

/* ── Language switcher ─────────────────────────────────── */
.lang-switcher {
    display: flex;
    align-items: center;
    gap: 0.15rem;
    padding: 0.4rem 0.75rem;
    cursor: default;
}
.lang-btn {
    background: none;
    border: none;
    cursor: pointer;
    padding: 0.1rem 0.25rem;
    font-size: 0.75rem;
    color: var(--color-text-secondary);
    border-radius: 3px;
    font-family: inherit;
    line-height: 1;
}
.lang-btn:hover { color: var(--color-text); }
.lang-active {
    font-weight: 600;
    color: var(--color-text);
    text-decoration: underline;
}
.lang-sep {
    font-size: 0.7rem;
    color: var(--color-text-secondary);
}
.dropdown-divider {
    height: 1px;
    background: var(--color-border);
    margin: 0.25rem 0;
}

/* ── Inbox: success toast, sent-responses log, Livret list ───────────────── */
.inbox-toast {
    background: transparent;
    color: var(--color-success);
    font-size: 0.85rem;
    font-weight: 500;
    opacity: 0;
    transition: opacity 0.3s ease;
}
.inbox-toast.visible { opacity: 1; }

/* Card surface so the table stands out from the page background */
.inbox-panel {
    margin-top: 2rem;
    padding: 1.25rem;
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-sm);
}
.inbox-panel-title { font-size: 1.1rem; margin: 0 0 0.75rem; }

.responses-table { width: 100%; border-collapse: collapse; font-size: 0.88rem; }
.responses-table th,
.responses-table td {
    text-align: left;
    padding: 0.4rem 0.6rem;
    border-bottom: 1px solid var(--color-border);
    vertical-align: top;
}
/* Blue header text with a single underline (no outline / no fill) */
.responses-table thead th {
    color: var(--color-primary);
    font-weight: 600;
    white-space: nowrap;
    border-bottom: 2px solid var(--color-primary);
}
.responses-table td.responses-time { white-space: nowrap; color: var(--color-muted); }

/* Sent-responses rows navigate to the joiner's conversation thread */
.responses-table tbody tr { cursor: pointer; }
.responses-table tbody tr:hover { background: var(--color-primary-light); }
.responses-empty { color: var(--color-muted); font-size: 0.9rem; padding: 0.5rem 0; }
.responses-pager { display: flex; align-items: center; gap: 0.75rem; margin-top: 0.6rem; }
.responses-page-info { color: var(--color-muted); font-size: 0.85rem; }

.livret-subtitle { margin: -0.5rem 0 0.75rem; color: var(--color-muted); font-size: 0.9rem; }
.livret-list { margin: 0; padding-left: 1.2rem; columns: 2; column-gap: 2rem; }
.livret-list li { margin: 0.15rem 0; break-inside: avoid; }
@media (max-width: 640px) { .livret-list { columns: 1; } }